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Legal Information

Last updated: 20 October 2026. This is the current version of the Legal Information page.

This page is the legal information notice for the website operated by spotlymixo. It sets out the disclosures that a commercial education provider in the United Kingdom is expected, and in several respects required, to publish: who the operator is, how it is registered, where it is registered, what it does, who it serves, how the website may be used, what is owned by whom, what limits apply to the operator's responsibility, and which law and courts govern any dispute. It is written in plain language and is intended for learners, media professionals, corporate clients, and anyone else who visits the site.

The page forms part of a set of legal documents. Where a topic is dealt with in more detail elsewhere, this page says so and identifies the relevant policy in plain text. Nothing on this page removes or reduces any right you have under the general law of England and Wales, including rights that cannot lawfully be excluded or restricted.

1. Identity of the Website Operator and Its Role

The website and the training courses, workshops, and related services offered through it are operated by spotlymixo. In this page, spotlymixo, we, us, and our refer to that operator, and you means any visitor, learner, or customer.

spotlymixo acts as the publisher of this website and as the provider of the educational services described on it. That role includes: describing courses and their content accurately; taking bookings and enrolling learners; delivering, or arranging the delivery of, practical teaching in live production decks and control rooms; maintaining training facilities and equipment in a safe and serviceable condition; issuing booking confirmations, invoices, receipts, and attendance records or certificates where applicable; answering enquiries and resolving complaints; and complying with the duties that apply to a commercial training provider in the United Kingdom, including duties in consumer law, data protection law, and electronic communications law.

Unless we say otherwise in writing, spotlymixo does not act as an agent for any learner, client, employer, or equipment manufacturer, and no partnership, joint venture, franchise, or employment relationship is created between you and us by your use of the website. The studio, gallery, switching, and broadcast equipment used during training sessions is used for teaching purposes only. We are not the manufacturer or authorised distributor of that equipment, and no manufacturer warranty, product guarantee, or technical certification is given by us in respect of any third-party hardware, software, or service used in a course.

2. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

spotlymixo is a private limited company incorporated in England and Wales. The following non-contact legal identifiers are published so that you can verify the operator through public registers and so that formal correspondence and invoices can be matched to the correct legal entity:

  • Company Registration Number: 02867466, registered with Companies House for England and Wales under the Companies Act 2006.
  • VAT Registration Number: GB 645 085 923, registered with HM Revenue and Customs.
  • Registered Office: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG

The legal form of the operator is a company limited by shares. This means that the company is a separate legal person from its directors and shareholders, that it contracts in its own name, and that its liability to third parties is not, as a general rule, the personal liability of its officers or members. Statutory company documents, including the register of directors and the register of people with significant control, are filed with Companies House and are available for public inspection there.

The responsible representatives of the operator are its directors, whose details are recorded at Companies House. Directors are responsible for the management of the company and for the accuracy of the information the company publishes. Because no specific operational licence is required in the United Kingdom merely to provide commercial training in media production techniques, the operator does not hold a sector-specific licence for its training activity. Where an individual course leads to an externally awarded qualification or a recognised certificate, that fact, the awarding body, and the applicable conditions are stated on the course description before booking.

All prices shown for courses are quoted in pounds sterling. Where a price is stated to include VAT, the applicable VAT is included; where a price is stated to exclude VAT, VAT is added at the rate in force at the time of supply. VAT invoices are issued for all taxable supplies.

3. Registered Office and Available Contact Details

The Registered Office of spotlymixo is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. This address is the company's official address for service of legal documents, formal notices, and statutory correspondence, and it is the address recorded in the public register.

You may contact us through the following channels:

  • Email: info@nfts.co.uk
  • Telephone: 01494 671234
  • Post: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG

The website also includes a Contacts page with a contact form, which is usually the quickest way to make a course enquiry or to ask a question about an existing booking. Please use the form or the channels above for formal notices so that your message reaches the right team. We handle enquiries during normal business hours in the United Kingdom and aim to reply within a small number of working days; response times may be longer during public holidays and at peak booking periods.

For your protection, we do not ask for payment card details by email. If you receive a message that appears to come from us and requests payment or confidential information in an unusual way, please verify it using the contact channels published on this page before acting on it.

4. Purpose, Scope and Intended Audience of the Website

The purpose of this website is to describe, promote, and administer our training courses specialising in live production environments. The subject matter covered includes multi-camera switching, live broadcasting techniques, real-time video operation, vision mixing and gallery workflow, control room operation, and the professional management of television and streaming productions.

The scope of the site includes course descriptions and outlines, dates and availability, pricing, booking and payment, learner administration, practical and safety information, and these legal documents. The website does not provide regulated financial, legal, medical, or engineering advice, and nothing published on it should be relied on as a substitute for professional advice in those fields.

The intended audience includes media professionals and freelancers, production technicians, broadcast engineers, gallery and control room operators, students and graduates of film, television, and media studies, corporate communications and event teams, and organisations that produce or stream live content. The website is aimed principally at users in the United Kingdom and is written in English. It is available internationally, but course logistics, pricing, and consumer rights are described for the United Kingdom context; if you access the site from elsewhere, you are responsible for compliance with any local rules that apply to you.

5. Access to the Website and Acceptable Use

Access to the public parts of the website is free of charge, and no registration is needed to browse course information. You are responsible for the equipment, software, and internet connection you use to reach the site, and for keeping any account credentials that we issue to you confidential.

When using the website, you must not:

  • use the site in any way that breaches applicable law, including data protection, intellectual property, and computer misuse legislation;
  • attempt to gain unauthorised access to the site, its servers, or any connected system, or interfere with the proper operation of the site, for example by introducing malicious code, overloading the service, or scraping it automatically without our written consent;
  • copy, reproduce, or republish substantial parts of the site content for commercial purposes without permission;
  • submit unlawful, defamatory, misleading, discriminatory, or infringing material through any form on the site;
  • impersonate another person, or misrepresent your identity, affiliation, or qualifications when making an enquiry or booking;
  • use contact details published on the site to send unsolicited marketing or bulk messages.

Where you provide information to us, you confirm that it is accurate and that you are entitled to provide it. We may suspend or withdraw access to the website, refuse a booking, or end a booking where we reasonably consider that these rules have been breached or that continuing would put people or property at risk.

The website uses a cookie banner to obtain your consent for non-essential cookies and similar technologies in line with the Privacy and Electronic Communications Regulations. You can change or withdraw consent at any time using the options provided by that banner, and you can adjust your browser settings to control cookies.

6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All content on this website, including text, course outlines, diagrams, photographs, video and audio material, layouts, code, and course handouts, is owned by spotlymixo or is used under licence from its owner. That content is protected by copyright, database rights, and, where applicable, design and trade mark rights in the United Kingdom and internationally. All rights not expressly granted in this page are reserved.

You may view, download, and print pages from this website for your own private, non-commercial use, and you may quote short extracts fairly and accurately for criticism, review, teaching, or reporting, provided that the source is identified and the use is fair. You may not otherwise reproduce, distribute, sell, licence, sub-licence, modify, adapt, translate, create derivative works from, or systematically extract the content without our prior written permission.

The names, logos, and branding used on this website, whether ours or a third party's, are trade marks of their respective owners and may not be used in a way that suggests endorsement, partnership, or affiliation where none exists. Course materials supplied to learners are licensed for the personal study of the individual learner who booked the place, and may not be shared, resold, or used to deliver competing training without written consent. Recordings of training sessions may not be made, broadcast, streamed, or distributed without prior written permission from spotlymixo and from any other participant whose voice, image, or work would be captured.

If you believe that material on this website infringes your intellectual property rights, please contact us using the contact route set out in this page with enough detail for us to identify the material and assess the claim.

7. Accuracy, Availability and Proportionate Limitations of Liability

We take reasonable care to ensure the information published on this website is accurate and up to date when it is published. Course dates, outlines, entry requirements, equipment, instructors, and prices can change, however, and descriptions of practical sessions are illustrative. Where a material change affects a booking you have already made, we will tell you and will offer the options described in the Terms and Conditions and the Payment and Refund Policy.

We aim to keep the website available, but we do not guarantee uninterrupted, timely, or error-free access. The site may be unavailable during maintenance, updates, or events beyond our reasonable control, including failures of hosting, connectivity, or third-party services.

Nothing on this page excludes or limits our liability where it would be unlawful to do so. In particular, we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your statutory rights under the Consumer Rights Act 2015, or for anything else that cannot be excluded by law. Subject to that, and to the extent permitted by law:

  • the website and its content are provided on an as-is and as-available basis, and we give no implied warranty that the site will meet your particular requirements or that content is suitable for a purpose you have not told us about;
  • we are not responsible for loss that was not reasonably foreseeable to both parties when a contract was formed, nor for loss of profit, loss of business, loss of goodwill, or loss of data arising from your use of the free parts of the website;
  • where we provide training services for a business customer, our total liability in connection with those services is limited to the fees paid for the course in question, except where a different limit is expressly agreed in writing;
  • where you deal with us as a consumer, your statutory rights are unaffected, and remedies such as repair, repeat performance, or a price reduction remain available where a service is not carried out with reasonable care and skill.

You are responsible for ensuring that any equipment, software, or connection you use to view streamed or recorded material is compatible, and for keeping your own backups of any material you submit to us.

8. External Links and Third-Party Content

This website may refer to or link to websites, platforms, tools, or resources operated by third parties, for example equipment manufacturers, venue partners, awarding bodies, or professional organisations. Those references are provided for convenience and information only. We do not control third-party sites, we do not endorse them merely by referring to them, and we are not responsible for their content, accuracy, availability, security, or privacy practices.

When you follow a reference to a third-party site, its own terms and policies apply, and you should review them. Any dealings you have with a third party, including the purchase of goods or services, are between you and that third party. We accept no liability for loss arising from your use of a third-party site or service, except where the law does not allow us to exclude it.

We do not publish user-generated content on this website. Where a feature allows you to submit information, for example through the Contacts page contact form, we may moderate, refuse, or disregard submissions that breach the rules in section 5.

9. Related Policies and How They Fit Together

The following documents form part of the legal framework for this website and should be read alongside this page:

  • The Privacy Policy, which explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and the rights available to you under the United Kingdom General Data Protection Regulation and the Data Protection Act 2018.
  • The Cookie Policy, which explains the cookies and similar technologies used on the site, distinguishes essential from non-essential technologies, and describes how consent is obtained and withdrawn under the Privacy and Electronic Communications Regulations.
  • The Terms and Conditions, which govern your use of the website and the contract for any course or service you book, including the rules on availability, changes, and cancellation.
  • The Payment and Refund Policy, which sets out how payments are taken, when a booking is confirmed, how cancellations and transfers are handled, and when refunds or credits are available, including the cancellation rights that apply to distance contracts.

Where there is a conflict between this page and the Terms and Conditions on a matter of contract, the Terms and Conditions prevail. Where there is a conflict on the handling of personal data, the Privacy Policy prevails. This page does not replace those documents, and it does not create rights for third parties.

10. Applicable Law, Competent Courts and Consumer Dispute Rights

This website and these legal disclosures are governed by the laws of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any dispute arising from your use of the website or from a contract concluded with us.

If you are a consumer resident in the United Kingdom, this choice of law does not deprive you of the protection given by the mandatory rules of the law of your country of residence, and you may bring proceedings in the courts of the part of the United Kingdom in which you live. If you are a consumer resident in Scotland or Northern Ireland, corresponding procedural rights apply in your jurisdiction.

Consumers benefit from the Consumer Rights Act 2015, which requires services to be performed with reasonable care and skill and provides remedies where they are not, and from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which require clear pre-contract information and give cancellation rights for most distance contracts. If you have a complaint, please raise it with us first using the contact route below; most concerns are resolved quickly and informally. If we cannot resolve a matter between us, further information about alternative dispute resolution, including approved mediation schemes, can be obtained from the relevant scheme provider or from the Chartered Trading Standards Institute, and you may also contact your local Citizens Advice service or trading standards office.

For matters involving personal data, you may complain to the Information Commissioner's Office, the independent supervisory authority for the United Kingdom. For matters involving company registration or filed documents, you may consult Companies House; for tax registrations, HM Revenue and Customs. Contact details for these bodies are published on their own websites.

11. Contact Route, Changes to This Page and Last-Updated Statement

Questions about this Legal Information page, requests for clarification, and formal notices should be sent through the Contacts page of this website, by email to info@nfts.co.uk, by telephone on 01494 671234, or by post to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

We may update this page from time to time to reflect changes in the law, in our registration details, in our services, or in the way we operate the website. Where a change is significant, we will highlight it on this page. The version currently in force is the one published here, and continued use of the website after an update indicates that you accept the revised version. If you do not wish to accept a change, you may stop using the website; changes will not affect rights and obligations that arose under an earlier version in respect of a booking already made.

This page was last updated on 20 October 2026.